How to repair & open the Xbox 360 Slim disk drive tray when stuck - YouTube. A detailed tutorial video on How to open the Xbox 360 Slim CD / DVD / Disk Drive tray without damaging your console and to fix the stuck tray.
Make sure you check the limit switch right next to the cd drive motor as if it's loose it will also cause the tray to jam. See 12:10 in the video.
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